Returns/Exchanges: We do not accept returns or exchanges on items or issue refunds. All products have sizing and measurements clearly provided in their descriptions. Please read full product descriptions and ask questions prior to purchasing.
Shipping: Processing of orders can take up to three business days. All items will be shipped USPS priority or first class with tracking. IF YOU NEED RUSH SHIPPING please contact us before placing the order to make sure we are able to accommodate your request. For international customers (other than Canada, Australia and The United Kingdom) please shoot us an email prior to checking out so we can calculate and accurate shipping quote for you.
Leather Products: All of our leather products are made by hand and will never be "machine" perfect. Even if we try, no two will ever be the same, they will all have their own unique qualities.
Leather Care: Leather is a natural skin that retains moisture, drys out, can stretch, warp and crack without proper care. Overtime you may need to take measures to increase the longevity of your leather item such as conditioning or resealing.
Your leather items will be sealed in a water resistant coating but this does not make it waterproof. Water can ruin your item causing the leather to warp, stretch, and change colors. Please do not use your leather items while bathing, swimming or in heavy rainy weather.
We are not responsible for normal wear and tear, or for item wear due to misuse. Misuse includes overpacking, constant rubbing, getting the item wet or using the item for anything other than its intended purpose.
We want you to love your leather items but If for whatever reason you are unsatisfied with your purchase, please contact us as soon as possible, and we will work to resolve any issues.